HELP / FAQ  1.  Who is male-swimwear.com 2.  What are 'cookies' ? Does male-swimwear.com use 'cookies' on its site? 3.  What are the shipping costs and are there any taxes? 4.  How long does it take for my order to be delivered? 5.  How can I return/exchange an item? 6.  Is it safe to use my credit card for transactions with male-swimwear.com? 7.  How do I know what size I am? 8.  What methods of payment do you accept? 9.  How do I subscribe to your mailing list? Frequently Asked Questions : 1.    Who is male-swimwear.com We are a trusted one-stop e-shop based in Singapore where you can keep track with the latest male's fashion. Each season, we provide selections of male's fashion at affordable prices and guaranteed quality. Stay around with us, we will bring you a most enjoyable cyber-shopping experience. -- back to the top -- 2.    What are 'cookies' ? Does male-swimwear.com use 'cookies' on its site? Your web page server will place a very small text file named 'cookies' on your hard drive when you visit a new web site. Cookies serves as your personal identification card (with a unique identification number) and cannot be executed as code or deliver viruses. The unique Id number is uniquely yours and can only be read by the server that gave the ID number to you. male-swimwear.com uses 'cookies' to improve your shopping experience when you navigate through the site. Your 'cookies' permits us to recognize you and identify which web sites you visited before and after ours (keep your state information). This will help us to create business links in your interest or be advantage to you. In that case, the state information from you is treated to improve the design on our sites, to better target the products and services offered and to establish pertinent promotions so that we can satisfy and serve you better. -- back to the top -- 3.    What are the shipping costs and are there any taxes? Shipping is US $6 for the first item and US $2 for each subsequent item. Shipping fee applies to all countries. There is NO tax fee for all our items. -- back to the top -- 4.    How long does it take for my order to be delivered? We will process and ship your order within 24 hours. It will take 7 to 10 business days to reach USA, CANADA, UK and EUROPE. 4 to 7 business days to reach AUSTRALIA, NEW ZEALAND and all ASIA countries. Please note that Business Days do not include Weekends and Holidays. Packages are subject to customs clearance. -- back to the top -- 5.    How can I return/exchange an item? We are confident that you will be satisfied with the items you purchase at our sites. We guarantee on every item in our list. However, if the item is defective, we will exchange them. Simply return us the item in its original condition and within 7 days on receiving the item for an exchange. For exchange of size, there will be an administrative charge of 20% of the purchase price. Shoppers will also have to pay for re-shipping.  -- back to the top -- 6.    Is it safe to use my credit card for transactions with male-swimwear.com? Shopping online at male-swimwear.com is secure! Our secure servers protect the information of you using advanced encryption and firewall technology. In order to most efficiently serve you, our credit card transactions are handled by a reputable third-party credit card transaction -> WORLDPAY or PAYPAL. Without any intervention on our part, WORLDPAY or PAYPAL will handle all the information needed to process your order. They are under strict obligation to keep your credit card details private. -- back to the top -- 7.    How do I know what size I am? Click HERE for the size table. -- back to the top -- 8.    What methods of payment do you accept? We accept VISA/MasterCard payment via WORLDPAY. If you are a www.PAYPAL.com member, you may pay by using PAYPAL. For American or Canadian shoppers, we also accept money order/personal check/cash payment. Email us at manager@male-swimwear.com if you would like to pay using money order/personal check/cash. -- back to the top -- 9.    How do I subscribe to your mailing list? To join our mailing list, simply enter your name and e-mail address and then click the "Subscribe" button. Click HERE to join our mailing list. -- back to the top --